✦ Delivery & Shipping ✦
✧ How will my item be shipped to me?
All items are shipped though USPS (United States Postal Service).
Depending on your choice of shipping, sticker orders will be shipped in either untracked letter mail or in a rigid mailer with tracking.
Orders that include acrylic goods, such as charms or stands, will be shipped in a bubble mailer with tracking.
I am not responsible for any delays or lost packages after it has been handed to USPS. If your order has not arrived after a few weeks past its time frame, please reach out to me to work something out.
✧ How long will it take for my item to be shipped?
I will send out orders within 1-2 business days. Please note that due to the post office closing during holidays*, there may be delays to your item being shipped. On the occasion this happens, I will ship your item on the soonest available date.
Standard shipping (bubble mailer) within the USA can take 3-7 business days. All Stamp postage and International orders can take between 1-4 weeks for delivery.
*USPS is closed on Sundays and during National Holidays.
✧ Can I change or cancel my order after it has been placed?
Orders can be changed and cancelled only if the items have not been shipped yet. Please contact me as soon as possible to avoid complications.
✧ What can I do if I receive a damaged or incorrect item?
Replacements and refunds vary on a case by case basis. Stickers and prints are nonrefundable. Please view my Return and Exchange Policy below.
----------------------------------
✦ Returns, Refunds & Exchanges ✦
✧ What is your return policy?
Stickers, prints, and digital goods are nonrefundable. Other items are eligible for returns or exchanges within 7 days of recieving the item.
Please email me or use the contact page with the following details:
- Order details
- Reason for request
- If you want a refund, return, or exchange.
✧ How do I return an item?
After obtaining the return address from contacting me, return the item and update me with any tracking information which may be available. Refunds are only processed after I have recieved the returned item, undamaged.
----------------------------------
✦ Other Inquiries ✦
✧ When should I expect a reply to my inquiry?
Please expect a response between 1-2 business days. If you have not recieved a response after the 2nd business day, please resend the inquiry.